Privacy Policy
Privacy Policy
Bilb AB PRIVACY POLICY (“Privacy Policy”)
Bilb AB PRIVACY POLICY (“Privacy Policy”)
LAST UPDATED: April 2023
1. ABOUT THE BILB AB AND THIS PRIVACY POLICY
We are the Bilb AB (“we”, “us”, “our”), and are committed to protecting your privacy.
Bilb AB is the controller for the purposes of the General Data Protection Regulation (the “GDPR”), a company registered in Sweden (Company No. 559414-6713), with its registered office located at Emmy Rappes Gata 3, 113 68, Stockholm, Sweden.
This Privacy Policy provides information on how we collect and use personal data. Bilb AB operates bellos.se (the “website”).
This Privacy Policy sets out the information that we collect, the reasons for which we collect the information, and how we can use and share the information.
The Website and services provided by Bilb AB are not intended to be used by children. If you have any questions about this Privacy Policy you can contact the Bilb AB Data Protection Officer at store@bellos.se
If you have any requests to exercise your legal rights, check section 10 (“What are my privacy rights?”) below.
2. THIRD PARTY WEBSITES
Our website can contain links to and from the websites of our partner boutiques, retailers and brands (collectively our “Partners”), advertisers, and affiliates, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites, so please check their policies before you submit any personal data to those websites.
3. WHAT INFORMATION DO WE COLLECT, AND HOW?
When you interact with us, whether by using our website or communicating with us, we may collect the following information about you:
Information you give us:you may give us information about yourself if you sign up for an account on our website, place an order for products, complete any online forms (such as registration forms, competitions, surveys or by reviewing the products you’ve ordered), opt in to receive our newsletters and special offers, enter a competition or promotion, participate in social media functions or our Beauty Community on our website, or correspond with us (by email, telephone, instant messaging apps, social media or otherwise).
Depending on what you provide, this information can include your name, address or location, phone number, email address, date of birth, gender, purchase information, shopping preferences, reviews, images and financial information (including your credit or debit card details, although we do not hold them, our payment processors do).
If you register an account on the website, then you may choose to give us your photograph and nickname. From your BELLOS account, you can also invite your friends to shop at our website (including by email, Facebook, or Twitter). Even though we let them know that we’ve received their details from you, please ensure that you have your friend’s permission before sharing their contact details with us and only forward emails to people you know would be happy to receive them.
Information we receive from other accounts or sources: we can receive information about you from other sources, such as from your other accounts (like when you use your Apple ID or Google Sign In to sign in on our website) or other websites, including data brokers, our Partners, social media providers like Facebook and Twitter, advertising networks and analytics partners, and payment and delivery service providers.
We supplement the data you provide us with data from data appending services such as public or social graph data in order to better serve you with content or promotions. We will append this data to our existing customer account information to better understand customers’ interests and to provide more relevant product recommendations and advertising, to increase our customer’s security when using our website and to comply with our legal obligations, such as sanctions laws. This information may include household size, household income, or profession. This information can be associated with your personal information such as name, email, address, physical address or phone number.
You can see more details about the third parties we use in section 5.
Information our IT systems collect about you:each time you visit the website, certain information will be created and automatically recorded by our IT systems. That information includes:
♣ Cookies: you can see more details about cookies in section 7, but these small text files can help improve your experience with the Website and make it easier to interact with us. This may include storing your location or language preferences to save you having to re-enter information when returning to, or ensuring that items you wish to order don’t disappear as you navigate between pages on our website. We also use cookies to provide you with tailored advertising.
♣ Device information: the information provided by your device will differ depending on your operating system and device settings (eg. PC, Mac, iPhone, Android, or otherwise), but includes the type of device you have (eg. iPhone 6S or Samsung Galaxy S7), the device’s IP address and location, the browser you’re using, your mobile network provider (for mobile devices), the pages you have visited, your time zone and country location, and crash or download error reports.
Information vi samlar in i butik:Bilb AB försöker alltid att finna nya möjligheter för att förbättra din shoppingupplevelse och det här gäller även din upplevelse i butik. När du besöker Browns-butikerna har du möjligheten att använda banbrytande teknologi för att förbättra din upplevelse i butiken. Du kan även ge oss information om dig själv i butiken om du köper med hjälp av kredit- eller debetkort, fyller i formulär eller enkäter, deltar i en tävling eller kampanj, ger oss feedback eller på annat sätt interagerar eller kommunicerar med oss i butiken. Om du använder en enhet med wifi i butiken kan viss information tillhandahållas av din enhet, som skiljer sig beroende på din enhet och inställningar. Information som kan tillhandahållas är typen av enhet du har, enhetens identifierare/mediaåtkomstkontrolladress (MAC), avstånd från enheten till åtkomstpunkten, enhetens plats, och i relevanta fall, när och hur länge enheten är ansluten till wifi-nätverket. Du kan förhindra att information tillhandahålls genom att stänga av wifi-funktionen på din enhet. Vi kan även registrera dina interaktioner med produkter, för att förbättra din upplevelse i butik genom att ge dig skräddarsydd service under och efter besöket.
4. WHAT DO YOU USE MY INFORMATION FOR?
To provide you with our services, including to allow you to order and receive products using our website, administer your BELLOS account and to optimise your experience, we need to use your information in a number of different ways.
We also use the information for marketing and advertising purposes. Where you have told us you would like to receive marketing communications or when you have made a purchase using our services, we and our partners will use your personal information (including your name, email address and address) to occasionally send you updates, news, and offers via email, post, or other forms of media. We may use your information (including supplemental information received from partners that we append to our existing customer information as described below), to tailor these messages to you. You may unsubscribe from our email marketing communications by modifying your preferences in your account’s profile management section, or by following the opt-out instructions in the promotional emails that are sent to you.
You may unsubscribe from our email marketing communications by modifying your preferences in your BELLOS account’s profile management section, by following the opt-out instructions in the promotional emails that are sent to you or, by sending an email to store@bellos.se.
Should your country be covered by such services, we may use your information to provide you with shopping recommendations and personal styling-related services, therefore, you’ll have access to an improved and more interactive shopping experience. Such services will be provided along with third-party providers, which will be acting as processors.
We use third-party service providers to serve advertisements most relevant to you across your different devices and on our own and others’ websites and mobile applications. In addition to the information about your visits to our website or usage of our mobile application, our service providers may also use the information about your interactions with other websites or applications to target advertisements for products available from Bilb AB or from our partners. For information about opting out of targeted advertising and controlling the use of cookies, please see the cookies section of this Privacy Policy.
We also carry out research, analysis, and surveys on your use of our website, and views. We keep tracking of your spend on our website to see if you can benefit from our exclusive loyalty programs, VIP customer program and Access. Finally we use your information to confirm your identity and perform credit checks or anti-fraud checks, in order to ensure your, and our, financial security. Please scroll down to find out the detailed purposes for which we collect your information, what specific information is collected and the legal basis for which we purpose that data.
♣ To register and manage your BELLOS account on our Website, we collect your name, email, password and other additional details you may wish to add to your account, like phone number, addresses and gender. The legal basis is the performance of a Contract with you.
♣ To fulfil the orders you make through our website, we collect your Name, addresses, phone number, Order details, like the products you are buying, the size and price. The legal basis is the performance of a Contract with you.
♣ To collect payment from you we collect your payment information, which comprises the credit/debit card’s number, holder’s name and CVV. We don’t store them and only transfer them to our authorised payment providers. The legal basis is the performance of a Contract with you.
♣ To provide you with our customer services (including helping you to solve any issue you have with our services, updating you about any change to our terms of service, or contacting you to know how was your experience with us): we collect your name, email, password, phone number and addresses and your contact history with us. The legal basis is the performance of a Contract with you and our legitimate interests in retaining you as a customer.
♣ To handle possible health and safety queries related with Beauty products: along with the data collected to provide you our customer services, we will also collect the kind and severity of adverse reaction, the affected area and if any medical treatment was used or needed. The legal basis is the performance of a Contract with you and compliance with a legal obligation.
♣ To monitor the quality of our customer services, we collect your name, email, password, phone number and addresses, your response to our SMS inquiries about the quality of the service and your contact history with us (including phone records of our conversations and conversations through email or other instant messaging apps). The legal basis is the legitimate interests in running our business.
♣ To review and post your reviews on your orders: we collect your name, age range, skin characteristics (such as type, tone, and concerns) and your written review. The legal basis is your consent.
♣ To administer, maintain and optimise our Website and our services, we collect your device information (such as your device IP address and device type), cookie identifiers and browsing information. The legal basis is the legitimate interests in running our business.
♣ To perform fraud and credit checks and if we can do business with you, we collect your name, email, addresses, credit/debit card details, browsing history, purchase history, date of birth, gender, specific behavioural cookies, device information (such as IP address and device type), any national identifiers (like driver’s license or ID cards) and any publicly available information (like social media profiles or news). The legal basis is the legitimate interests to protect Bilb AB and its customers from fraudulent activities and compliance with a legal obligation.
♣ To send you marketing communications and personalised offers, we collect your name, email, phone number, addresses, date of birth, purchase history, browsing history and behaviour, device information, shopping preferences, cookie identifiers, internal identifiers and country. The legal basis is the legitimate interests in electronic direct marketing of similar products and services which you have acquired using our website. When such is not applicable, your consent to send you special offers and campaigns powered by Bilb AB in cooperation with exclusive partners.
♣ To manage our loyalty programmes, we collect your name, email, phone number, addresses, date of birth, purchase history, browsing history and behaviour, device information, shopping preferences, nickname, cookie identifiers, internal identifiers, country, spent tier level and wealth. The legal basis is our legitimate interests in running our business and improving your shopping experience.
♣ To provide you with personalised recommendations and enhance your experience, we collect your name, email, phone number, addresses, date of birth, purchase history, browsing history and behaviour, in-stores interactions with products, device Information, shopping preferences, nickname, cookie identifiers, internal identifiers, country, spent tier level and wealth. The legal basis is our legitimate interests in running our business and improving your shopping experience.
♣ To carry on research, analysis, enquiries and surveys on your use of our website, we collect your Name; Addresses; Email; Device information, legal basis is our legitimate interests in running our business and improve our Website and your experience.
♣ To advertise and retarget advertising of our and our Partners’ products and services, we collect your email, cookie identifiers and device information. The legal basis is our legitimate interests in running our business.
♣ To produce aggregated statistical reports, we use your order history, provided that the result of such reports do not identify you. The legal basis is our legitimate interests in running our business and improving our website.
5. WHO DO YOU SHARE MY INFORMATION WITH?
To provide our services and the website, we work with a number of carefully selected third parties. To do this, we may share your information with these third parties in the following limited circumstances:
Our partner boutiques and brands from whom you purchase products:we rely on carefully selected partners that supply the products that you see on our website. With your consent, we may also share with our Partners your name, contact information and purchase details about the products you have acquired from them for their own marketing purposes. The usage of your personal information for the mentioned purposes will be done in accordance with the Partner’s privacy policy.
Third party service providers for business purposes:to function properly, we rely on a number of carefully selected third parties to provide us with services and products. We permit these companies to use your personal information only to the extent necessary to provide us with their services and products. Below you can find the types of third parties we use:
o Courier companies that we use in order to deliver the products to you and, as such, they need to have access to your order information, including your name and address. These providers have a global outreach, with many local companies that can be engaged depending on your shipping address.
o Payment providers that we use to process your payment information (including your credit/debit card details) so that we can collect payment from you. These are based in the European Union, United States and China and are engaged depending on your location.
o Anti-fraud and credit check providers to keep us and you secure. They have access to and process your information and associated orders to check for any fraudulent behaviour. Our current providers are based in the United States, Europe and Israel.
o Analytics and search engine providers, like Google, that we use to assist us in the improvement and optimisation of the website. These providers are based in the United States and Europe.
o Customer Service management providers, that allow us to provide our customer services and improve and manage your customer experience. Our current provider is based in the United States.
o Marketing Tools providers that help us enable our marketing. These providers are based in the United States.
10) Returns & cancellations o Performance marketing and Recommendation suppliers who help us deliver advertisements and recommendations for Bilb AB products tailored to your interests and needs. These suppliers are located in Europe and the USA.
o Research companies that we can engage to help us carry out surveys regarding your use of our Website and Services. These providers are mostly based in Europe or in the United States.
o Third parties that administer the platforms integrated with the Website, such as the selected partners which manage your product reviews and our Beauty Community.
o IT/technology providers that we use to support, maintain and provide our technology and IT infrastructure that supports our website and the storage of your information. This includes Websupport that we use to host your information. These providers are based in EU.
- Annonsörer i marknadsföringssyfte:vi kan tillhandahålla dina uppgifter till våra annons- och sociala mediepartners med dina preferenser (inklusive Facebook och Twitter). De behöver uppgifterna för att välja och förse dig med relevanta annonser om våra och våra partners produkter och tjänster
- Tredje parts tjänsteleverantör för att berika data:Vi kan även berika, matcha eller kombinera information vi har om dig med data från andra källor, till exempel genom att dela några av dina personuppgifter med utvalda affärspartners. De här partnerna kan finnas i USA. Vi gör det här för att bättre förstå din kundprofil och intressen så att vi kan skicka dig anpassade erbjudanden och andra personligt anpassade tjänster;
- Tredje parter då vi beaktar en företagstransaktion:Bilb AB letar alltid efter nya möjligheter och riktningar för att växa. Det här innebär att vi ibland kan överväga företagstransaktioner såsom sammanslagningar, ackvisition, omorganisation, försäljning av tillgångar, eller liknande. I de här fallen kan vi överföra dina uppgifter för att underlätta utvärderingen och åtagandet av transaktionen i fråga. Om vi köper eller säljer verksamheter eller tillgångar kan dina personuppgifter vara del av tillgångarna som överförs;
- För att uppfylla lagliga krav:då och då kan vi behöva etablera kontakt med olika tillsynsmyndigheter och ordningsmakter i olika länder, antingen som ett resultat av lagstiftning, domstolsbeslut eller annan rättsprocess. Även om vi alltid bestrider den här typen av begäran då vi kan, måste vi i vissa fall dela dina uppgifter med tillsynsmyndigheter eller ordningsmakter. I de fall vi anser det lämpligt, och förutsatt att vi inte förbjuds från att göra det enligt lag eller domstolsbeslut, kommer vi alltid försöka meddela dig om de här lagliga kraven
- Samlad information med tredje parter:vi kan samla dina uppgifter med uppgifter från andra kunder, och skapa ett dataset med uppgifter om användandet av vår webbplats, köp av produkter och annan allmän grupperad information om våra kunder grundat på vårt rättmätiga intresse att förstå användandet av vår tjänst och efterfrågan av våra produkter. Trots att detta dataset är kollektivt och anonymiserat, vilket innebär att du inte kan identifieras som en enskild individ, ger det värdefulla insikter i användandet av vår webbplats och vi kan därför dela det med utvalda tredje parter. De här parterna kan inkludera leverantörer av plugins eller liknande teknologi för att hjälpa till att mäta trafiken, våra partners och andra leverantörer för att hjälpa dem att ha ett bättre lager med produkter, samt våra aktieägare.
6. TRANSFERS OF YOUR PERSONAL DATA
By using our website and our services, you acknowledge and accept that your personal information will be processed in Sweden or within EU.
In order to provide our website and services, in accordance with the purposes set out above, we may transfer and store the personal data we collect from you to a destination outside the European Economic Area (“EEA”), primarily in the United States, to one of our partners or to a third party with whom we work, as specified below:
o When we transfer personal data to one of the Group's companies outside the EEA, which may be the United States, we rely on the Commission's model contract for the transfer of personal data to third countries.
o We transfer personal data to one of our partners outside the EEA, to the extent necessary to fulfill the contract between you and the partner from whom you order products.
o When we transfer personal data to any of our third party service providers as set out above, we rely on other adequate measures, as set out below:
o Model clauses: We rely on the European Commission's Standard Contractual Clauses and the (UK) International Data Transfer Addendum to the European Commission's Standard Contractual Clauses for the transfer of personal data to third countries.
7. COOKIES
We use technology such as “cookies” to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
We use the following categories of cookies on our website:
♣ Strictly necessary cookies: these cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided. These cookies will also inform us about your behaviour on our website, if we can do business with you and protect Bilb AB and its customers from fraudulent activities.
♣ Performance cookies: These cookies collect anonymous information on how you use our website (eg. we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site) and highlight areas we can improve such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not show personal details from which your individual identity can be established. They are also used to help measure the effectiveness of an advertising campaign. You may opt-in to these cookies using your browser settings.
♣ Functionality cookies: These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. You may opt in to these cookies using your browser settings.
♣ Targeting cookies or advertising cookies: These cookies collect information about your browsing habits and limited aggregated demographic information in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use third party companies to provide you with more personalised adverts when visiting other websites. You may opt-in to these cookies using your browser settings.
You can withdraw your consent to these cookies at any time through the following options:
- Google Analytics cookies across all websites, please visit Google Analytics Opt-out Browser Add-on;
- Other third party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu.
- Any other type of cookies, you can clean the cookies through your browser settings.
Please note that refusing cookies does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver adverts tailored to your web preferences and usage patterns, so you may see a greater number of adverts that are irrelevant to you and your preferences.
8. SECURITY
Keeping you and your personal information secure is very important to us. We take a number of reasonable steps to try to protect the personal information that you provide, including:
- Genom att använda Transport Layer Secure (TLS) för att kryptera personuppgifter som du skickar till oss under beställningsprocessen (inklusive finansiella uppgifter såsom kredit- eller debetkortuppgifter)
- Genom att kräva att du använder ett unikt användarnamn och lösenord för att gå in på ditt BELLOS-konto på vår webbplats
- Genom att inte bevara uppgifter om ditt kredit- eller debetkort som kan låta tredje parter göra transaktioner med det kredit- eller debetkortet (såsom ditt CVV-nummer)
- Genom att regelbundet övervaka våra servrar och IT-system för eventuella sårbarheter och attacker. Trots detta är överföring av information via internet tyvärr inte helt och hållet säkert. Vi kan inte garantera säkerheten av dina personuppgifter som förts över till eller via vår webbplats och all sådan överföring sker på din egen risk. Tänk särskilt på att om du frivilligt lämnar personuppgifter via andra kommunikationskanaler än webbplatsen i en icke skyddad miljö (såsom via mejl, sms, online-meddelanden) kan den informationen samlas i och användas av andra utanför vår eller din kontroll.
9. HOW LONG WILL YOU USE MY INFORMATION FOR?
We retain the data you provide to us for as long as you have your BELLOS account with us and thereafter for such period as you may have questions or a claim in relation to our services, notwithstanding any superior retention period that we may be obliged to observe in accordance with legal requirements applicable to us.
In some circumstances, you can ask us to delete your data as set out below.
After you have terminated your use of our services, we may store your information in an aggregated and anonymised format.
10. WHAT ARE MY PRIVACY RIGHTS?
You have certain rights in relation to the personal data we hold about you, which we detail below. Some of these only apply in certain circumstances as set out in more detail below. We also set out how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights and that can include asking a set of security questions to ensure it is you. When you have appointed someone else to do the request on your behalf, that person and/or organisation needs to show a valid power of attorney issued by you. We must respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances).
To exercise any of your rights, please email store@bellos.se.
Access: you have the right to know whether we process personal data about you, and if we do, you have the right to access the data we hold about you and certain information about how we use it and with whom we share it (including categories of personal data we share with businesses for their direct marketing use and the names and addresses of those businesses). Please note that in your BELLOS account you can see information about you, more specifically your account details (such as name, email, phone number, date of birth), the addresses you use for billing and delivery, your order history and shopping preferences.
You can also request a copy of your information. If you require more than one copy of the information we hold about you, we may charge a reasonable administration fee.
There may be circumstances in which we cannot provide you with certain information if it would infringe on another person's rights (eg providing you with personal information we hold about you that discloses information about another person) or in the cases other exceptions apply.
- Portabilitet:du har rätt att få ett underset av personuppgifter vi samlar in från dig i ett strukturerat, vanligt förekommande och maskinläsbart format och rätt att begära att vi överför sådana personuppgifter till en annan part. Det relevanta undersetet med personuppgifter är uppgifter som du tillhandahållit oss med ditt samtycke eller i syfte att utföra vårt kontrakt med dig. Om du vill att vi ska överföra personuppgifter till en annan part ska du detaljera vilken part och observera att vi bara kan göra det om det är tekniskt möjligt. Vi ansvarar inte för säkerheten av de personuppgifterna eller hur de behandlas när de väl mottagits av den tredje parten. Vi kan också avstå från att tillhandahålla dig vissa uppgifter om det skulle innebära att det inkräktat på en annan persons rättigheter (t.ex. att ge dig personuppgifter vi har om dig som avslöjar information om en annan person eller våra affärshemligheter eller immateriell egendom).
- Korrigering:du har rätt att korrigera personuppgifter som vi har om dig och som är felaktiga. Du kan redigera dina personuppgifter i inställningarna i ditt BELLOS-konto. Du kan även begära korrigering genom att mejla oss. Observera att i en del fall kan vi be dig att förklara i detalj varför du tror att personuppgifterna vi har om dig är felaktiga eller ofullständiga så att vi kan bedöma om en korrigering är nödvändig eller inte. Observera att medan vi bedömer om personuppgifterna vi har om dig är felaktiga eller ofullständiga kan du utöva din rättighet att begränsa vår behandling av gällande personuppgifter såsom beskrivs nedan.
- Radering:du kan begära att vi raderar personuppgifterna vi har om dig under vissa omständigheter. Fortsätt läsa för att ta reda på vilka de är:
♣ You believe that it is no longer necessary for us to hold the personal data we hold about you.
♣ We are processing the personal data we hold about you on the basis of your consent, and you wish to withdraw your consent and there is no other ground under which we can process the personal data.
♣ We are processing the personal data we hold about you on the basis of our legitimate interest and you object to such processing. Please provide us with detail as to your reasoning so that we can assess whether there is an overriding interest for us to retain such personal data.
♣ You no longer wish us to use the personal data we hold about you in order to send you promotions and special offers.
♣ You believe the personal data we hold about you is being unlawfully processed by us.
Also note that you may exercise your right to restrict our processing of the data whilst we consider your request as described below.
Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure. Please note that we may retain the personal data if there are valid grounds under law for us to do so (eg. for the defence of legal claims or freedom of expression) but we will let you know if that is the case.
Where you have requested that we erase data that we have made public and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the data or providing links to the data to erase the data too.
Restriction of Processing to Storage Only.You have a right to require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances. Please note that if we stop processing the personal data, we may use it again if there are valid grounds under data protection law for us to do so (eg. for the defence of legal claims or for another’s protection).
Listed below are the cases where you may request we stop processing and only store the personal data we hold about you:
♣ You believe the personal data is not accurate for the period it takes for us to verify your claim.
♣ You wish to erase the personal data as the processing we are doing is unlawful but you want us to retain the personal data for storage only and stop processing it.
♣ We wish to erase the personal data as it is no longer necessary for our purposes but you require it to be stored for the establishment, exercise or defence of legal claims.
♣ You have objected to us processing personal data we hold about you on the basis of our legitimate interest and you wish us to stop processing the personal data whilst we determine whether there is an overriding interest in us retaining such personal data.
Objection: at any time you have the right to object to our processing of data about you in order to send you promotions and special offers, including where we build profiles for such purposes and we will stop processing the data for that purpose. You can do this by changing your marketing preferences in your BELLOS account, selecting ‘unsubscribe’ at the bottom of our marketing emails or by sending an email to store@bellos.se.
Please note that you will still receive emails related to the orders you make through our website or updates to our Terms & Conditions and Privacy Policy.
You also have the right to object to our processing of data about you and we will consider your request in other circumstances as detailed below:
o We are processing the data we hold about you (including where the processing is profiling) on the basis of our or a third party’s legitimate interest and you object to such processing. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or if we need to process it in relation to legal claims. Also note that you may exercise your right to request that we stop processing the data whilst we make the assessment on an overriding interest.
Withdrawal of Consent:You can withdraw your consent at any time by emailing store@bellos.se.
11. COMPLAINTS
If you have any questions or concerns about this Privacy Policy, please contact us:
by emailing us at store@bellos.se; or
This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.
12. UPDATES TO THIS POLICY
Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.